Texas Roadhouse Practice

What role do "Roadies" serve in Texas Roadhouse?

1. Entertainment staff

2. Food service and guest care assistants

3. Host and hostess

4. Cleansing and sanitizing staff

The correct answer is: Food service and guest care assistants

"Roadies" at Texas Roadhouse serve as food service and guest care assistants, playing a vital role in enhancing the dining experience. They are responsible for a variety of tasks that include delivering food to the tables, ensuring that customers have everything they need, and maintaining a welcoming atmosphere. This position is crucial for keeping the dining area organized and ensuring that guests receive prompt service. Their interactions help create a friendly environment, which aligns with Texas Roadhouse's commitment to customer satisfaction and hospitality. Other roles, such as entertainment staff or host and hostess, focus on different aspects of the dining experience, while sanitizing staff have specific cleaning duties. The multifaceted responsibilities of "Roadies" directly support the restaurant's goals of excellent service and guest care.